Limited Warranty
Warranty Our products are warrantied to be free of defects in material and workmanship, when used under normal residential and commercial usage for lighting and power products. LightCorp defines normal residential and commercial usage as the equivalent of a single shift, forty (40) hours, or a work week. All products are warranted from the date of shipment. LightCorp warranty periods are described as follows:
Revo, Voyage, Tino and Reed Premier | 10 years fixture; 5 years power supply |
Clique, Lincoln and Linus | 5 years |
Tuck | 5 years fixture; 1 year power supply |
Piper | 3 years; excluding power supply |
Nik, Nik+ and Angus | 2 years |
Mack | 1 year; excludes power supply |
Atlas by Most Modest | 1 year |
Rubber Mats and Coasters by Most Modest | 1 year; excludes color fastness |
Shed by Most Modest | 1 year |
To make a warranty claim, please write to us at customerservice@lightcorp.com, and we will do our best to take care of the issue.
Returns & Exchanges If you are unsatisfied with your order within the first 7 days of receiving your product, please get in touch with us at customerservice@lightcorp.com and request a Return Merchandise Authorization (RMA). Once you receive your RMA, return the product to us in like-new condition in the original packaging, and we will gladly accept it for a return or exchange. Please make sure to include your order number on your shipment. Any items returned outside this 7-day window are subject to a 35% restocking fee.
Please note that customers are responsible for the cost of shipping returned or exchanged items to LightCorp. When returning items, please provide the tracking number of the return shipment to customerservice@lightcorp.com.
Returns must be approved and accompanied by a valid RMA # from LightCorp. No credit will be issued if the product is not returned within 30 days from the receipt of the RMA # or if the product is returned without an RMA #. Products not available for credit can be shipped back to the customer at the customer's expense.
In addition to being responsible for the return shipping cost, international customers are responsible for all duties, customs fees, and taxes on returned items.
Ship returns or exchanges to the following address: LightCorp 14800 172nd Ave., Grand Haven, MI 49417
All marked-down and sale items are final sales. Final sale items cannot be returned, exchanged, credited, or refunded.
Transportation charges for all non-warranty returns will be the buyer's obligation. LightCorp will coordinate to get the defective product back and send out the replacement product for warranty returns.
Shipping Damage/Short Shipment If a product is missing or damaged, please get in touch with us at customerservice@lightcorp.com within 7 days of receiving your product to be considered for credit or replacement.
Pricing & Privacy We reserve the right to change pricing anytime for any reason. We reserve the right not to honor typographical errors that may cause incorrect pricing on the website. The full amount is charged when you place your order, even if your product has not been shipped for a long time. We will absolutely never sell or share your information with 3rd parties. All data we collect will be used for internal purposes only.
General The preceding terms and conditions govern the sale by LightCorp between you, the buyer, and LightCorp. By placing an order with us, you acknowledge that you have read, understood, and agreed with our terms and conditions. Please notify us if you disagree with our terms and conditions before placing an order. We reserve the right to alter these terms and conditions at any time for any reason.